Terms of Service
Last Updated: December 10, 2025
Welcome to Recurrent. These Terms of Service (“Terms”) explain your rights and obligations when using Recurrent Finance (“Recurrent,” “we,” “us,” “our”), operated by Conduit Commerce dba Recurrent Finance, LLC, a Delaware limited liability company.
By using our Services, you agree to these Terms. If you do not agree, please do not use the Services.
If you have questions, you can reach us anytime at support@recurrentfinance.com.
SUMMARY OF KEY POINTS (Plain-English)
This overview highlights important concepts. It does not replace the full Terms below.
- You must use the Services lawfully and consistent with NACHA rules.
- You are responsible for your account credentials and all activity within your Recurrent environment.
- You remain responsible for all ACH returns, chargebacks, End User fraud, or inaccurate payment instructions.
- We may suspend your account immediately for nonpayment, fraud, security risks, or compliance violations.
- Fees are due Net 30 and must be paid via ACH debit; early termination does not waive committed fees.
- The Services are provided “as is” with no uptime guarantee.
- Disputes must be resolved through binding arbitration, and you waive your right to a class action.
- We may update these Terms with notice.
- You may not misuse or reverse engineer the Platform.
- Beta features may be unstable and are provided without warranty.
Now, the full legal agreement follows.
1. Definitions
Legal Clause:
“Agreement” refers to these Terms, each applicable Order Form, and any documents incorporated by reference.
“Recurrent” means Conduit Commerce dba Recurrent Finance, LLC.
“Customer” means the entity entering into this Agreement.
“Platform” means Recurrent’s ACH and usage-based billing engine, payment-processing tools, dunning automation, APIs, dashboards, and related interfaces.
“Services” means access to and use of the Platform and any related services described in an Order Form.
“End Users” means Customer’s customers, payers, vendors, or other parties whose information is processed through the Services.
“Fees” means amounts owed for usage, processing, and subscriptions.
Plain-English:
This section defines the words we reference throughout the agreement.
2. Eligibility to Use the Services
Legal Clause:
You must be a business entity or authorized business representative located in the United States. Recurrent may refuse service to any person or entity at its discretion.
Plain-English:
We don’t offer services outside the U.S., and we can decline customers if needed.
3. Access to the Services
3.1 License to Use
Legal Clause:
Recurrent grants Customer a limited, non-exclusive, non-transferable right to access and use the Services during the Subscription Term, subject to timely payment of Fees and compliance with this Agreement.
Plain-English:
You can use Recurrent only as intended and only while you follow the rules.
3.2 No Service-Level Guarantee
Legal Clause:
Recurrent uses commercially reasonable efforts to operate the Platform but provides no uptime or performance guarantee.
Plain-English:
We try to keep everything running smoothly, but we don’t promise perfect uptime.
3.3 Suspension
Legal Clause:
Recurrent may suspend access immediately for any reason, including nonpayment, security concerns, compliance issues, suspected fraud, NACHA violations, or activity that risks platform integrity.
Plain-English:
We can pause your access if something looks risky or unpaid.
4. Customer Responsibilities
4.1 Account Security
Legal Clause:
Customer is responsible for safeguarding credentials, API keys, and account access.
Plain-English:
Protect your passwords and API keys—what happens inside your account is your responsibility.
4.2 Compliance
Legal Clause:
Customer must comply with all applicable laws, NACHA rules, banking regulations, and obtain all End User consents.
Plain-English:
Use Recurrent lawfully and ensure you have permission to process payments.
4.3 Payment Instructions
Legal Clause:
Customer is solely responsible for the accuracy of payment instructions, End User authenticity, and all ACH returns, chargebacks, insufficient funds events, and related losses.
Plain-English:
If your End Users cause chargebacks or fraud, those liabilities belong to you.
5. Fees and Payment
5.1 Fees
Fees include payment-processing fees, usage fees, and subscription fees as specified in your Order Form.
5.2 Payment Terms
Invoices are issued monthly and due Net 30, payable via ACH debit.
5.3 Nonpayment
Recurrent may suspend the Services immediately for unpaid or disputed fees.
5.4 Early Termination Payment
If Customer terminates early, committed Fees for the remaining term remain owed.
Plain-English Summary:
You pay monthly via ACH. If you cancel early, you still owe the remaining balance.
6. Prohibited Uses
You may not:
- violate NACHA rules or banking regulations;
- use the Services for fraudulent, harmful, or deceptive purposes;
- onboard fake, unauthorized, or unverified End Users;
- tamper with ACH processes or misrepresent financial information;
- reverse engineer, scrape, or attempt to access non-public areas of the Platform;
- interfere with system integrity or performance;
- exceed permitted API usage or misuse rate limits;
- use the Platform to transmit harmful code;
- use the Services for competitive analysis or product copying.
Plain-English:
Do not break the law, misuse the Platform, abuse payments, or try to hack or copy our systems.
7. Intellectual Property
7.1 Ownership
Recurrent owns the Platform, underlying technology, and all associated intellectual property.
7.2 Feedback
Any suggestions you provide may be used freely by Recurrent.
Plain-English:
You own your data; we own our software. Feedback you give may help us improve.
8. Confidentiality
Both parties must protect the other’s Confidential Information and may use it only to perform obligations under this Agreement.
Plain-English:
If we share something sensitive, treat it carefully. Same goes for us with your information.
9. Disclaimers
The Services are provided “as is” and “as available.”
Recurrent disclaims all warranties, express or implied.
Plain-English:
We provide a great product, but we don’t promise perfection.
10. No Financial Advice
Recurrent does not provide legal, accounting, financial, or tax advice.
Platform outputs should not be relied upon as professional guidance.
Plain-English:
We’re a billing and payments tool—not your accountant or lawyer.
11. Limitation of Liability
Recurrent’s maximum liability is limited to Fees paid in the 12 months prior to the claim.
Neither party is liable for indirect or consequential damages.
Plain-English:
Our total financial exposure is capped, and we’re not responsible for things like lost profits.
12. Indemnification
12.1 Recurrent Will Indemnify Customer For:
- misrouted payments caused solely by Recurrent;
- data breaches within Recurrent-controlled systems;
- payment-processing errors caused solely by Recurrent;
- IP infringement claims.
12.2 Customer Will Indemnify Recurrent For:
- fraudulent or unauthorized End Users;
- chargebacks, ACH returns, insufficient funds;
- NACHA violations;
- inaccurate or harmful payment instructions;
- Customer’s breach of this Agreement.
Plain-English:
We take responsibility for our errors; you take responsibility for yours.
13. Beta Features
Recurrent may offer trial or beta features.
These are provided without warranty, may change at any time, and may be discontinued.
Plain-English:
Early features might have bugs and aren’t guaranteed to stick around.
14. Arbitration Agreement & Class Action Waiver
14.1 Mandatory Arbitration
Any dispute arising from this Agreement will be resolved through binding arbitration before a single arbitrator under the rules of the American Arbitration Association (AAA).
14.2 No Class Actions
You agree not to participate in any class action, class arbitration, or representative proceeding.
14.3 Exceptions
Either party may seek injunctive relief in court to protect intellectual property or prevent unauthorized use of the Platform.
Plain-English:
Disputes go to arbitration, not court, and not as a group lawsuit.
15. Governing Law
Delaware law governs these Terms, without regard to conflicts-of-law principles.
Plain-English:
If needed, Delaware rules apply.
16. Changes to the Terms
Recurrent may update these Terms with at least 30 days’ notice. Continued use of the Services means you accept the changes.
Plain-English:
We’ll notify you if the rules change.
17. Term and Termination
Either party may terminate for cause with 30 days’ notice if the other does not cure a breach.
Either party may terminate for convenience with 60 days' notice, but Customer must still pay committed Fees.
Plain-English:
You can leave, but you’re still responsible for fees already committed.
18. Notices
Official notices must be sent to:
or by mail to:
Recurrent Finance
3120 139th Ave SE, Suite 500
Bellevue, WA 98005
19. Entire Agreement
These Terms constitute the full agreement between the parties and supersede all prior discussions.